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Returns

Return Policy and Instructions

All orders carry a 30 day money back guaranty!
You may return any item for a full refund (excluding shipping) or exchange within 30 days from the date you placed your order.

In order to return a product:
  1. Call Celtic Spirit customer service at (+1) 530-692-2168, e-mail us at marie.gallagher.a@gmail.com, to request an RMA (return merchandise authorization).
    Please give us your name, phone number or fax number, order number and a list of the items you are returning.

  2. We will send you an RMA number and instructions on how to return the product.

  3. We will apply a refund credit to your credit card once the product is received and inspected. Usually within five business days from receipt.

NOTE:

  • Returned items must be received within 30 days from date of purchase for an exchange or refund. You must contact us for an RMA before returning any merchandise.

  • Please do not return an item without an RMA number. Packages without an RMA number will be returned to the sender.

  • Items must be returned prepaid in the original packaging and condition. We cannot accept returns C.O.D. Original shipping charges are not refundable.

  • We advise that returns be shipped via certified, registered or any other kind of "trackable" mail. We cannot be responsible for lost undocumented mail.


The Authentic Celtic Jewelry Store | CelticSpirit.com | 13284 Rice's Crossing Rd. - PO Box 802 | Oregon House - California 95962-0802 | ION