Phone: (+1) 530-692-2168
Fax: (+1) 530-692-2168 Email: marie.gallagher.a@gmail.com
Mail: PO Box 802, Oregon House, CA 95962 USA
Address: 13376 Rue Montaigne, Oregon House, CA95962-0802
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USA
Orders |
- US
Insured Mail
Delivery
time: 5 to 7 business days in continental US. 7
to 10 business days to Alaska, Hawaii, Puerto Rico and
Military locations worldwide.
- FedEx
2nd Day
Delivery
time: Second business from shipping date.
Not available to: to Alaska, Hawaii, Puerto Rico and
Military locations.
- FedEx
Standard Overnight
Delivery
time: Next business afternoon (PM) from shipping
date.
Not available to: to Alaska, Hawaii, Puerto Rico and
Military locations.
- FedEx
Priority Overnight (AM delivery)
Delivery
time: Next business morning (AM) from shipping date.
Not available to: to Alaska, Hawaii, Puerto Rico and
Military locations.
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Canada
Orders |
- International
Registered Air Mail
Delivery
time: US Postal Service estimated delivery time:
5 to 7 business days
- International
Express Air Mail
Delivery
time: US Postal Service estimated delivery time:
3 to 5 business days
- Fedex
Priority Overnight (next day noon)
Delivery
time: Varies for each individual country.
A delay may occur due to clearance of merchandise through
Canadian customs .
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All
Other Countries |
- International
Registered Air Mail
Delivery
time: Varies for each individual country.
These are some of the US Postal Service estimated delivery
times:
Europe: 5
to 10 business days
South America: 5
to 10 business days
Asia: 5
to 10 business days
- International
Express Air Mail
Delivery
time: Varies for each individual country.
These are some of the US Postal Service estimated delivery
times:
Europe: 3
to 5 business days
South America: 3
to 5 business days
Asia: 3
to 5 business days
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NOTE: |
Orders for items in stock placed by 12:00am PST are
usually shipped the same day. Orders placed after 12:00am
PST are shipped the next business day. If order volume
it too high orders placed by 12:00pm PST may be shipped
the next business day.
When you will receive your jewelry depends the availability
of the piece you ordered and the shipping option you
selected. Use the following equation:
Available-to-Ship Time + Delivery
Method Ship Time = Total Delivery Time
Example: An item that is available to ship in 2 to 3
days and is sent via US Mail (5 to 7 days) will arrive
in 7 to 10 business days.
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Payment Options
We accept VISA, MasterCard, American Express and money orders in US dollars.
When is my credit card billed?
Your credit card is billed only after your order is shipped out.
Sales Tax
Sales tax is applied to orders shipped to locations within the State of California.
Sales tax is not applied to shipping charges.
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Return Policy and Instructions
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All orders carry a 30 day money back guaranty!
You may return any item for a full refund (excluding shipping) or exchange within 30 days from the date you placed your order.
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In order to return a product: |
- Call
Celtic Spirit customer service at (+1) 530-692-2168, e-mail us at marie.gallagher.a@gmail.com,
to request an RMA (return
merchandise authorization).
Please give us your name, phone number or fax number, order number and a list of the items you are returning.
- We will send you an RMA number and instructions on how to return the product.
- We will apply a refund credit to your credit card once the product is received and inspected. Usually within five business days from receipt.
NOTE:
- Returned items must be received within 30 days from date of purchase for an exchange or refund. You must contact us for an RMA before returning any merchandise.
- Please do not return an item without an RMA number. Packages without an RMA number will be returned to the sender.
- Items must be returned prepaid in the original packaging and condition. We cannot accept returns C.O.D. Original shipping charges are not refundable.
- We advise that returns be shipped via certified, registered or any other kind of "trackable" mail. We cannot be responsible for lost undocumented mail.
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All jewelry pieces come in a beautiful golden box with a golden ribbon at no extra charge.
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About Your Security
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How can I tell a page is secure? |
One
way to tell that a page is secure is by looking at the
padlock or key at the bottom of your browser window.
When the padlock is closed or the key is whole (not
broken), it means you are on a secure page. Some browsers
also display a blue horizontal line just below the menu
bar. Also, you will notice that secure
pages start with the prefix https instead of
http.
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Which pages are secure? |
The
Checkout pages. When you click on CHECKOUT on your shopping
cart contents page you enter the secure pages. The
pages where you will be entering your personal information
and credit card information are secure and they display
the yellow icon above.
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Our Privacy Policy |
We
do not sell or rent your information to third parties.
Your information is used solely for the purpose of processing
your order. Occasionally we will notify you of special
offers that we think you may be interested in. If you
do not wish to receive these offers please let us know
and we will remove your name from our mailing list.
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